Last updated: 1 January 2026
Savage Motorworks Pty Ltd (ABN 99 698 351 021, ACN 698 351 021) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
1. What Information We Collect
We may collect the following kinds of personal information:
- Identity and contact details — your name, email address, phone number, and postal address.
- Vehicle information — make, model, year, registration number, VIN, service history, and any mechanical or performance details relevant to the work we perform.
- Correspondence — emails, messages, and enquiry forms you send to ceo@savagemotorworkspty.site.
- Website usage data — pages visited, time spent on site, referral source, and browser type collected via cookies and similar technologies.
2. How We Collect Information
We collect information:
- Directly from you when you fill in our contact form, send us an email, or speak with us in person or over the phone.
- Automatically through your use of our website via cookies and analytics tools.
- From third parties where you have consented or where the information is publicly available (e.g. trade registers).
3. Why We Collect, Hold, and Use Your Information
We use your personal information for the following purposes:
- To provide automotive servicing, diagnostics, repairs, and fabrication work you have requested.
- To communicate with you about bookings, quotes, service updates, and invoices.
- To maintain vehicle service records and comply with our legal and regulatory obligations.
- To improve our website, customer service, and business operations.
- To send occasional marketing communications if you have opted in (you may unsubscribe at any time).
4. Disclosure of Your Information
We may disclose your personal information to:
- Our employees and contractors who require access to perform their duties.
- Licensed mechanics, parts suppliers, and subcontractors engaged to complete work on your vehicle.
- Our professional advisers, including accountants, insurers, and legal representatives.
- Government or regulatory bodies where required by law (e.g. VicRoads, ASIC, ATO).
We will never sell, rent, or trade your personal information to third parties for their own marketing purposes.
5. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These measures include secure servers, encrypted communications, restricted physical and digital access, and staff training on privacy obligations.
6. Cookies and Website Analytics
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the site.
We do not use cookies to collect personally identifiable information without your consent.
7. Your Rights Under Australian Privacy Law
Under the Privacy Act 1988, you have the right to:
- Access — request a copy of the personal information we hold about you.
- Correction — ask us to update or correct any inaccurate or incomplete information.
- Deletion — request that we delete your personal information, subject to legal retention requirements.
- Withdraw consent — opt out of marketing communications at any time.
To exercise any of these rights, please contact us at ceo@savagemotorworkspty.site. We will respond to your request within a reasonable period and in accordance with the APP guidelines.
8. Complaints
If you believe we have breached your privacy rights, please contact us directly so we can investigate and resolve the matter. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Email: ceo@savagemotorworkspty.site
- Web: savagemotorworkspty.site
- Mail: Savage Motorworks Pty Ltd, VIC 3204, Australia